Shipping Policy
Shipping rates
We offer free shipping over £30 worldwide. (local currency caluclated automatically at checkout)
Exact shipping costs are calculated at checkout, but typically we charge a flat rate for shipping under £20 worldwide
Shipment processing times
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please be advised that holidays in these markets may affect ship times, as may typical high volumes during the Christmas season.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at sales@e7c.io with your name and order number, and we will look into it for you.